System Features Benefits Customer Profile Screen on the Biller's Web Site · Allows customers to self-activate electronic bill presentment and payment service · Allows customers to select bill presentment options: standard text, HTML, or Microsoft Word · Allows customer to select payment drafting options: customer-initiated payment, automatic draft, or safety draft · Allows customers to use any financial institution for bill payment · Allows customers to change their bill payment profile at any time, e.g., bank and e-mail address · Reduces errors because the screen is pre-filled with indicative customer information · Validates financial institution ABA transit routing number input to reduce payment processing errors · Eliminates customer data entry requirements for Biller · Automatically generates ACH pre-notification transactions to the customers' financial institutions Bills Sent Directly To Customers · Eliminates the need for customers to retrieve bills from a third-party site-bills sent directly to customers via e-mail using the Internet · Allows the company to totally control the content of the billing message, e.g., graphics, billing information, and advertising messages · Allows the company to control customer interactions · Eliminates transaction-based third-party processing and fees · Eliminates paper-based billing and payment processing costs: paper, printing, postage, etc. Payment Entry Hyperlink on the E-mailed Bill · Allows the customer simultaneously to view an e-mail bill and make a payment · Eliminates errors because the payment screen contains the customer's account number · Allows the customer to change the payment amount and effective date Customer-Initiated Bill Requests · Allows customers to request bills if not received or if they delete the e-mail message · Minimizes customer inquiry and service calls Transaction Warehousing · Allows customers to make payments immediately after reviewing their bills · Automatically warehouses customer payments based upon effective date · Automatically releases customer payments to the company's accounts receivable or billing system on the effective date · Provides better control of the company's cash position by reporting pending payment totals by effective date Automatic Payment Generation · Generates payment transactions in ACH format · Generates payment ACH payment batches by effective date and transmits them to the company's financial institution for entry into the Federal Reserve system · Generates payment information in correct format for import into existing accounts receivable or billing systems Customer Payment Profile Database · Interfaces the company's billing system with bill presentment processing · Contains all the information needed to generate e-mailed bills and ACH transactions · Maintains a rolling twelve-month history of bill presentment and billing history, e.g., bill date, amount, payment date, effective date, etc. Past Due Processing · Automatically resends bills x days past the bills due date · Eliminates the need to modify existing accounts receivable or billing systems to generate past due electronic bills Comprehensive Security · Controls access to the Customer Profile by requiring account number and password entry · Encrypts transmitted information using Secure Socket Layer (SSL) technology · Functional level security for processing control and customer service